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Privacy Policy

Last updated: March 23, 2026

This Privacy Policy explains how Plutar collects, uses, stores, and shares information when you visit the website or use Plutar services.

1. Information We Collect

  • Contact details you submit such as name, email, business name, and project notes.
  • Billing and transaction details processed by payment providers.
  • Account, workspace, and software usage information needed to provide services, save progress, restore drafts, and secure accounts.
  • Technical data such as browser type, user agent, device details, and approximate location data.
  • Fraud-prevention and trial-protection signals such as IP address, hashed device or browser fingerprint, local trial identifiers, referral or source data, and signup, login, verification, and trial timestamps.

2. Sources of Information

  • Directly from you when you create an account, use forms, update workspace fields, contact support, or make a purchase.
  • Automatically from your device and browser when you use the website or app.
  • From payment, hosting, storage, security, and email-delivery vendors that support the service.

3. How We Use Information

  • To provide and improve services, software features, and support.
  • To save workspace progress, restore recent work, and sync account data across return visits or devices.
  • To communicate about onboarding, billing, and service updates.
  • To monitor performance, prevent abuse, and maintain security.
  • To prevent repeated free-trial abuse, enforce rate limits, detect suspicious signups or logins, and support internal fraud review.
  • To comply with legal obligations and enforce agreements.

4. Fraud Prevention and Trial Protection

Plutar uses technical and behavioral signals to protect free trials, accounts, and infrastructure from abuse. These controls may include IP-based checks, hashed browser or device fingerprinting, local trial identifiers, account email patterns, user agent review, approximate country or region information, and signup, login, verification, and trial activity timestamps.

  • We use these signals to score risk, detect repeated trial creation, enforce rate limits, flag suspicious activity, and block abusive behavior when necessary.
  • Hashed fingerprints are stored instead of raw device fingerprint values where practical.
  • Fraud decisions are logged internally for security review and manual follow-up.
  • We do not publicly expose the internal rules used to make anti-abuse decisions.

5. How We Share Information

  • With service providers that support hosting, storage, payments, email delivery, analytics, security, and customer communications.
  • When required by law, legal process, or to protect rights and safety.
  • During business transitions such as mergers, acquisitions, or restructuring.

6. Cookies and Similar Technologies

Plutar and partner tools may use cookies or similar technologies to keep services functioning, measure performance, improve user experience, and support abuse prevention controls such as trial identifiers, session continuity, and security checks.

7. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, unless longer retention is required by law.

Fraud and abuse monitoring records are generally retained for up to 90 days unless a longer period is needed for security review, dispute handling, legal obligations, or enforcement activity.

8. Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, or limitation of personal data processing. You may also request information about how your data is used.

To make a privacy request, email support@plutar.net with enough information for us to verify your request and locate the right account.

9. U.S. State Privacy Disclosures

If U.S. state privacy laws apply to your information, you may have additional rights and we will handle requests as required by applicable law.

  • We collect identifiers, commercial information, internet or network activity, approximate geolocation, account content, and security-related signals as described above.
  • We use these categories to operate the service, process payments, support users, secure accounts, prevent abuse, and improve the product.
  • Authorized agents may submit requests where applicable, subject to verification.

10. Security

Plutar uses reasonable administrative, technical, and organizational measures to protect data, including security controls around account access, trial abuse monitoring, and internal review tools. No method of transmission or storage is guaranteed to be 100% secure.

11. Children's Privacy

Plutar is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to this Policy

We may update this policy from time to time. Updates are posted on this page with a revised "Last updated" date.

13. Contact

Questions or privacy requests: support@plutar.net.